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Forum Discussion
Wifi shows on but nothing connects: Wifi Password is Incorrect
I have an AX setup that replaced an Orbi Pro setup. On the immediately prior AX setup, at least once a day the wifi would just disappear for everything (multiple devices showed no wifi). If I tried ...
It is odd. There are very few configuration options in the AX compared to the Pro, and what there are are the same as they were configured in the Pro. And nothing changed in the clients that would cause this (there was literally a 10 minute break between connecting to the Pro and connecting with the AX, and it affects all devices not just some. The newest firmware did seem to affect the amount of time the AX would remain stable (in a positive manner), but everything eventually still goes to hell within a day. With the unit I RMA'd, I actually had to leave it for several weeks while travelling and put the router on a timer that would reboot it every day. That helped 90% of the time (sometimes everything would crap out before the reboot). Can do the same here but don't want a kludge "fix" to what is obviously just an issue with the router.
Can you characterize the other wireless & wired devices on the network? Include switches, routers, etc.
It is possible there may be an issue with one of them causing this, so try and be specific of what you have out there.
Wired backhaul straight to the RBS. Connection to TPLink 16 port gigabit switch for all other wired devices. Have 65 clients mixed between 2.4 and 5ghz and wired. Directv, AppleTVs, Sonos, projectors, Nest Protects, cameras, hubs and doorbell, computers, printers, iPhone and iPads and printers and pool equipment and garage doors etc. Same mess as was connected without issues to the Pros.
What model # is this switch? This a managed switch or have any Green Ethernet features by chance?
Redlightning88 wrote:Wired backhaul straight to the RBS. Connection to TPLink 16 port gigabit switch for all other wired devices. Have 65 clients mixed between 2.4 and 5ghz and wired. Directv, AppleTVs, Sonos, projectors, Nest Protects, cameras, hubs and doorbell, computers, printers, iPhone and iPads and printers and pool equipment and garage doors etc. Same mess as was connected without issues to the Pros.
- It is one of their Easy Smart switches. And the regular Orbi and the Pro had no issues with it. And the satellite is straight wired to the Orbi base unit and not through the switch. I rebooted everything again yesterday am BTW and tried again using just wireless backhaul and a day later I'm still running. So maybe the hints I've seen on the forums that wired backhaul has issues may be relevant.
- Nope, no adjustment to lease time.
My RBSs are currently wire connected. And running thru switches, non managed and non green ethernet.
I have submitted a bug on the RBS connected to switches. I've seen odd behaviors with RBS wire connected.
Just last weekend the RBR in AP mode became unplug by accident over night. I plugged it back in thinking the system would all come back to ready, Ah no. Both RBS were online however the RBRs UI showed them as disconnected. I could not get them to show as connected until I removed 1 switch from the mix and and then wirelessly resync 1 RBS then wire connect it. Been good since then. Crazy experience.
:smileyfrustrated:
I also submitted a bug for xbox and Strict NAT. Thought this would be a separate issue.
Redlightning88 wrote:
It is one of their Easy Smart switches. And the regular Orbi and the Pro had no issues with it. And the satellite is straight wired to the Orbi base unit and not through the switch. I rebooted everything again yesterday am BTW and tried again using just wireless backhaul and a day later I'm still running. So maybe the hints I've seen on the forums that wired backhaul has issues may be relevant.Please send me a private message with the support case number by clicking on this link.
Regards,
Blanca
Community Team
