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Forum Discussion
Wifi ssid rbr750
Good evening all, I've had my orbi pretty much problem free for a few years now. Except the initial start up and programming all the 2.4 accessories to it is been great. Until 3 days ago, we had a pow...
What FW is loaded on the RBR and RBS?
Try doing a factory reset and setup from scratch using this method:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
After being reset to the default WiFi credentials printed on the label:
- The device running the Orbi 'app' connects to the WiFi using those credentials and the app opens correctly?
- How is the device accessing the web interface connected? (WiFi or 'wired')
- After the WiFi credentials are changed and the router restarts WiFi, does the new WiFi SSID appear to devices as an available WiFi network?
- What is the error that devices display when the connection is refused?