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Forum Discussion
Wifi ssid rbr750
Good evening all, I've had my orbi pretty much problem free for a few years now. Except the initial start up and programming all the 2.4 accessories to it is been great. Until 3 days ago, we had a pow...
For furrye38, house is 1200ft give or take, roughly 40 ft between units and using 2 satellites. I have metal siding on the house and one of the satellites in on my screen porch to supply solid Internet connection to all the lights and cameras I have in my yard.
That size of home, only the RBR and just one RBS is needed. And I'd turn down the power on the RBR to 50% as well.
Turn OFF the other RBS.
(neglected to ask, sorry....)
Would it be correct to assume that the Orbi 'app' is running on the smart phone?
- When the Orbi is reset, the phone connects to the default WiFi and the Orbi app functions correctly?
- After the WiFi credeentials are changed, that same phone will not connect to the new WiFi SSID?
That laptop connects to the default WiFi correctly and can be used to change the WiFi credentials, but after the credentials are changed the laptop will no longer connect?
I am guessing that the goal is to restore the previous WiFi credentials so that all the WiFi devices that were connecting prior to the power outage will no require reconfiguring, correct?
While all this is going on, the satellites are powered off?
- That is correct. As soon as I make the change I can no longer log into the Wi-Fi. I have to do a reset on the router to get it back to factory settings. Though the router is connected to the Internet because the app will recognize the updated ssid and password in the Wi-Fi settings tab. So it seemingly makes the change just prevents anything from logging into the network.
What FW is loaded on the RBR and RBS?
What is the SSID name your using for the main WLAN?
Do devices connect ok if you enable Guest Network?
Try doing a factory reset and setup from scratch using this method:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router and satellite(s)️? 30 feet or more is recommended in between RBR and RBS ️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
- Good afternoon everyone, thank you for all the assistance. The problem has been solved. The solution was to purchase a tp link system that literally took 8 minutes to install and everything is reconnected. I was even able to change the ssid without 25 reboots and 8 wasted hours trying to fix stupid. Appreciate the time you all took to help. I just couldn't afford to spend 5 more minutes on fixing it. We are heading out on a trip this weekend and need the piece of mind that comes with the streaming cameras.
Good Luck.
