NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi/Hardwired speeds drop to unusable speeds frequently RBK752-100CNS
Hi there, I am uncertain where to go with this issue I have been having issues with my Netgear orbi. Seems this is my only option since my support period has conveniently expired at the beginning of ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the CAT# LAN cable between the RBR and ISP modem? CAT6 is recommended.
What are the wired speed test results report?
What wireless and wired devices do you have connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
How are the RBS connected to the RBR? Wired or wireless?
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Thank you for your reply,
I covered 90% of your questions in my initial post. I am running cat6 throughout my entire house including between my Shaw bluecurve gateway and my orbi. Interference should not be a issue on my wired connections. This is also ruled out by the fact that everything works correctly when I use any of my other routers. My wired speeds are >600mb/s before the router slows down. When the router slows down the speeds are <2mb/s.
If you continue to read in my initial post, this issue also happens on wired devices. This is not strictly a wifi issue although it is present on wifi as well. I have reset my gateway multiple times before and after firmware updated while trying to troubleshoot this issue on my own. And I have also brought everything back up in sequence as you have recommended. No change.
Currently I am running the bluecurve gateway as a router and everything works as expected with great transfer rates that are consistent. I have also put the gateway in bridge mode with all security features turned off and used my old R8000 as the router and this works consistently as well.
To clarify, the NG R8000 router is not part of the network that I have set up any more. These orbis were to replace that old router. I was strictly using it for testing to rule out all other components of my current network. This condition only exists when the orbi is used as the interface.
Please let me know if you have any further ideas
Thank you