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tom7312's avatar
tom7312
Follower
Sep 12, 2022

Wired backhaul for satellite not working but wireless backhaul does

Aloha,

 

I have an RBR750 with 2 satellites and Im having issues with hooking up one of the satellites to the wired backhaul.  The entire reason I went with this system was because it supposedly is the only one or best one with wired backhaul.

 

When I run the system with both sats on wireless it works fine.

 

However when I put one sat on my LAN that I ran to my living room it connects, as in there is a solid blue light, however now I cant access the router locally on the app or on orbilogin.net.

 

When I do use the app it only shows one sat.  Even though the other wired one is solid blue.

 

Currently I am running my network as such:

Fiber comes into house in little white box and CAT5 goes to Internet company Zyzel router/modem vmg4381-b10a (which I cant find firmware online for it)  The wifi is turned off of their modem

I have a wire going from the modem to a dumb switch with POE

I have a wire going from the modem to the ORBI

From the first switch I have wires going to each room and POE security cameras

In the living room I have the wire from the first switch to another switch, which connects various things

In the living room is where one orbi sat is. 

 

When I dont have it wired everything works fine however when I plug it into the switch it will cycle on, go solid blue, then nothing.  Also, when I do this I am unable to connect to the ORBI locally through the app.  It shows I am connected via anywhere access therefore I am unable to reboot through the app.  I cant access anything via a desktop as well.  However once I take the wire off and reboot, wverything works.

 

If I cant get the wired backhaul to work I will be returning these things.

 

Note, I tried to run from the modem to Orbi, then to the first switch however that didnt work well with the cable because the modem does multicasting, which some routers cant handle.

 

Any insight would be great

 

 

2 Replies


  • tom7312 wrote:

    Currently I am running my network as such:

    Fiber comes into house in little white box and CAT5 goes to Internet company Zyzel router/modem vmg4381-b10a (which I cant find firmware online for it)  The wifi is turned off of their modem

    I have a wire going from the modem to a dumb switch with POE

    I have a wire going from the modem to the ORBI

    From the first switch I have wires going to each room and POE security cameras

    In the living room I have the wire from the first switch to another switch, which connects various things

    In the living room is where one orbi sat is. 

    The satellite needs to be wired to the Orbi's network, so downstream from one of its LAN ports.  What you've described is that you have devices, including the Orbi and its satellite, connected to your Zyxel's network.

     

    I think it would be best if you change things so that everything connects to your Orbi's LAN network, including the dumb switch and your security camera and everything else.  The only thing connected to the Zyxel/modem should be the Orbi.  Have you tried just moving the wire that's currently from the modem to the dumb switch, to instead be from the Orbi LAN port to the dumb switch?  It sounds that would switch everything in your house from the Zyxel network to the Orbi network, which is what you want.  Note that all the IP addresses of your devices will change to the Orbi network, so your cameras will all have new IP addresses.

     

  • I’m sure the issue you see is entirely because your Zyxel vmg4381-b10a is a router and therefore the satellite is getting an IP address from the Zyxel router when connected to the wired network, that’s why you don’t see it in the Orbi management but you should see it in the Zyxel’s.
    You have two choices:
    1. In Zyxel: Change DHCP to None, give Orbi a static IP address from Zyxel (in Orbi Internet Setup) and set the DMZ to that IP address.
    2. Set Orbi in AP mode.