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Forum Discussion
Wireless Hp office jet pro 8600 not found by laptop after connecting to RBK753s
I recently connected to a RBK753S Orbi mesh system. Originally I was using my Comcast modem/router and was able to print to my Hp 8600 Pro printer wirelessly using several of my devices - iPhone, Sur...
Thank you for your reply. First, I have to tell you that I am a complete novice to this mesh system. I cannot tell you whether it is connected in “router “ mode or “ AP” mode. The Orbi is connected by Ethernet from the Comcast router/modem to the internet port of the Orbi. Nothing else is connected to the Comcast router. The HP 8600 printer is working wireless on the Orbi network. All of my other devices are working wireless on the Orbi network and see the printer, the Surface does not. Strangely, using the HP smart app on the Surface, I can print test pages and configuration pages on the HP printer but outside of the HP app the Surface will not see the printer.
Like I said I am a novice to this and feeling frustrated the more I try to get this fixed.
once again, thank you for your response.
vic
Pretty clear that the issue is with the Surface tablet and not the network.
Windows can be tricky about "adding a printer". Windows defines so damn many "printers" that users have no interest in and sometimes it is not clear how to specify an actual printer in the Control Panel Devices and Printers.