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Forum Discussion

Rexhunt's avatar
Rexhunt
Follower
Nov 26, 2019

Work laptop can’t see Wi-Fi network RBK852

For some reason when I replaced the Orbi hardware with the new RBK852 all other devices had no problem connecting to the network except for my work laptop that can’t see the network. Any idea what ...
Tangmu's avatar
Tangmu
Star
Dec 30, 2019

I have two Lenovo notebooks, and after replacing Orbi Pro with the RBK852, I had the same result several people reported in this thread.  One worked fine, the other could not see the SSID, even though it was the same as the old router.

What worked for me was removing the WiFi from device manager, and also deleting the driver.  Then reboot using hotspot from my phone, Windows updated the WiFi driver, and then it could see the SSID again.

whoDean's avatar
whoDean
Guide
Dec 30, 2019

I had to connect to a different wifi network, download an Intel driver updater utility and update the wifi driver.  Works now.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 30, 2019

    Glad updating the wifi driver helped. Thanks for letting us know 


    Enjoy. :smileywink:

    whoDean wrote:

    I had to connect to a different wifi network, download an Intel driver updater utility and update the wifi driver.  Works now.