Forum Discussion

Follower

Nov 26, 2019

Work laptop can’t see Wi-Fi network RBK852

For some reason when I replaced the Orbi hardware with the new RBK852 all other devices had no problem connecting to the network except for my work laptop that can’t see the network. Any idea what ...

schumaku

Guru - Experienced User

Dec 05, 2019

Some older 802.11ac wireless device drivers (e.g. from Inhell) won't see or connect to the 802.11ax access points uless the drivers are current.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html might help - permitting you have the privileges required on your business computer.

PeteLanglois

Initiate

May 19, 2020

schumaku wrote:
Some older 802.11ac wireless device drivers (e.g. from Inhell) won't see or connect to the 802.11ax access points uless the drivers are current.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html might help - permitting you have the privileges required on your business computer.

After updating to the latest Intel drivers, my Orbi is seen on my wife's Lenovo Ideapad 310 now. Thanks!

FURRYe38
Guru - Experienced User
May 19, 2020
Thanks for letting us know.
Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings

Enjoy. :smileywink:
- nalvares
  Initiate
  Aug 31, 2020
  Thank-you, I had same issue with my Lenovo X1 Carbon that has an Intel AC 7265 wifi solution. After I updated to the latest Intel driver, my laptop started to see the Orbi network!
  - FURRYe38
    Guru - Experienced User
    Aug 31, 2020
    Glad that fixed it. Enjoy. :smileywink:
    nalvares wrote:
    Thank-you, I had same issue with my Lenovo X1 Carbon that has an Intel AC 7265 wifi solution. After I updated to the latest Intel driver, my laptop started to see the Orbi network!