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Forum Discussion

Rexhunt's avatar
Rexhunt
Follower
Nov 25, 2019

Work laptop can’t see Wi-Fi network RBK852

For some reason when I replaced the Orbi hardware with the new RBK852 all other devices had no problem connecting to the network except for my work laptop that can’t see the network. Any idea what ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 19, 2020

Thanks for letting us know. 

Be sure that CTS and RTS values are changed to 2347 under Advanced Tab/Advanced Settings/Wireless Settings

 

Enjoy. :smileywink:

nalvares's avatar
nalvares
Initiate
Aug 30, 2020

Thank-you, I had same issue with my Lenovo X1 Carbon that has an Intel AC 7265 wifi solution. After I updated to the latest Intel driver, my laptop started to see the Orbi network!

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 31, 2020

    Glad that fixed it. Enjoy. :smileywink:

    nalvares wrote:

    Thank-you, I had same issue with my Lenovo X1 Carbon that has an Intel AC 7265 wifi solution. After I updated to the latest Intel driver, my laptop started to see the Orbi network!

     

    • vstringer's avatar
      vstringer
      Aspirant
      Sep 05, 2020

      Same problem - wife's 2-3 year old ASUS laptop (Intel AC 7265 wireless adapter) would not recognize SSID for RBK852, which was the same as previous ORBI, while 30+ other devices connected without problem.

       

      Tried uninstalling wireless adapter and reinstalling, AND updating drivers through Windows driver update, which said I already had most up-to-date drivers installed. Didn't work.

       

      Went to Intel site and downloaded latest Wifi drivers (WIN64 version) manually and installed, and now laptop recognizes network SSID and connects blazingly fast.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Sep 05, 2020

        Glad it fixed the problem. Enjoy. 😉 

        vstringer wrote:

        Same problem - wife's 2-3 year old ASUS laptop (Intel AC 7265 wireless adapter) would not recognize SSID for RBK852, which was the same as previous ORBI, while 30+ other devices connected without problem.

         

        Tried uninstalling wireless adapter and reinstalling, AND updating drivers through Windows driver update, which said I already had most up-to-date drivers installed. Didn't work.

         

        Went to Intel site and downloaded latest Wifi drivers (WIN64 version) manually and installed, and now laptop recognizes network SSID and connects blazingly fast.