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Kelmay's avatar
Kelmay
Aspirant
Dec 02, 2020

Xbox Series X slows my entire network down AX6000

I just bought a series X and whenever it is on my entire house's devices slow to a crawl. I had a Xbox One X and did not have this issue. I have 1Gig internet, Orbi RBR850 (AX6000) and have the xbox wired in. It doesn't matter if I have it on wireless or not. This immediately started as soon as I added the series x to my network. Any suggestions would be helpful. I've tried restarting router, xbox, modem etc numerous times and nothing has helped. I haven't seen anyone else have this issue. Thanks in advance. 

20 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What are you doing with the xbox during this time frame? Gaming or streaming or do you see everything come to a halt or slow down right after you power ON the xbox? 

     

    Do you have any wired devices that have a LED on the RJ45 jack that gives activity inidication LED? 

    • Kelmay's avatar
      Kelmay
      Aspirant

      Thanks for the quick response! 

       

      Modem is: Arris Surfboard SB8200.

      It's almost as soon as I turn the Xbox on within 10 minutes the internet just drags to a holt. Speedtests go to the single digits. As soon as I turn it off, I can be in the middle of the speedtest and see the internet just skyrock into the 600's. 

      We see the kids Zoom calls slow to a crawl as well. There is nothing plugged into the router other than the Xbox right now. I have auto updates off as well as any sharing features off.

      • FURRYe38's avatar
        FURRYe38
        Guru

        So Just turning on the xbox and letting it coem to ready causes this right? 

         

        Wondering if there is a ARP storm happening.

        Do you have any other wired devices that have a LED on the RJ45 jack that gives activity inidication LED? 

         

  • Any progress on this? 


    Kelmay wrote:

    I just bought a series X and whenever it is on my entire house's devices slow to a crawl. I had a Xbox One X and did not have this issue. I have 1Gig internet, Orbi RBR850 (AX6000) and have the xbox wired in. It doesn't matter if I have it on wireless or not. This immediately started as soon as I added the series x to my network. Any suggestions would be helpful. I've tried restarting router, xbox, modem etc numerous times and nothing has helped. I haven't seen anyone else have this issue. Thanks in advance.