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Xfinity service interruption
CM1200 modem with Orbi AX4200 (WIFI 6) router. Xfinity cable signal routinely goes out, can't watch a 30 minute show without the screen going black for 5-10 seconds. No problem with streaming (NETF...
Keep in contact with the tech and the ISP. If it's on there side of the fence, they need to fix it.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853