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Forum Discussion
Solved
Zoom and Unstable Internet
I’ve recently encountered a problem where I cannot receive Zoom audio and receive Internet Unstable messages. I have the RBR850 with 3 wired satellites and a 1GB fibre optic internet connection, uploa...
- After much frustration I have finally resolved the audio issues with Zoom, this follows extensive troubleshooting with the local support team, who have been excellent and even provided a complete replacement of new hardware with the problem continuing. The local support provided an advance load of firmware 4.6.7.5_2.1.7 and Zoom audio is now working normally regardless of Wifi, LAN,etc.
1. what modem/gateway is the orbi connected to?
2. what firmware is on the router and the satellites?
3. have you noticed a difference if different devices try zoom? (basically do they all have the issues or just one)
4. have you noticed if its a difference from devices connected to the router or the satellite?