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Forum Discussion
Solved
Zoom and Unstable Internet
I’ve recently encountered a problem where I cannot receive Zoom audio and receive Internet Unstable messages. I have the RBR850 with 3 wired satellites and a 1GB fibre optic internet connection, uploa...
- After much frustration I have finally resolved the audio issues with Zoom, this follows extensive troubleshooting with the local support team, who have been excellent and even provided a complete replacement of new hardware with the problem continuing. The local support provided an advance load of firmware 4.6.7.5_2.1.7 and Zoom audio is now working normally regardless of Wifi, LAN,etc.
To answer your questions.
1) Huawei HG8040H (ISP is Netvigator Hong Kong)
2)Router v4.6.3.16_2.0.51
Satellites v4.6.3.16
3) all Devices connected via the Orbi have the same problem. Ie MacBook, iPad, iPhone
4) no difference, have also tried both WiFi and wired via the orbi
1) Huawei HG8040H (ISP is Netvigator Hong Kong)
2)Router v4.6.3.16_2.0.51
Satellites v4.6.3.16
3) all Devices connected via the Orbi have the same problem. Ie MacBook, iPad, iPhone
4) no difference, have also tried both WiFi and wired via the orbi
there's a new firmware that you can try.