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Forum Discussion
Solved
Zoom and Unstable Internet
I’ve recently encountered a problem where I cannot receive Zoom audio and receive Internet Unstable messages. I have the RBR850 with 3 wired satellites and a 1GB fibre optic internet connection, uploa...
- After much frustration I have finally resolved the audio issues with Zoom, this follows extensive troubleshooting with the local support team, who have been excellent and even provided a complete replacement of new hardware with the problem continuing. The local support provided an advance load of firmware 4.6.7.5_2.1.7 and Zoom audio is now working normally regardless of Wifi, LAN,etc.
Peter,
Thx. Finally problem sloved.
My wifi download speed can go up to 800-900Mbps, but the upload speed can only have 200Mbps. Do you have the same result too?
Upload and download can go up to 9xxMbps when I connect the router with cable.
thats great news I appreciate how frustrating the unreliable Zoom audio was., it appears that must have been some sort of conflict with the Orbi firmware and Netvigator fibre optic broadband which this software patch has resolved. I haven't noticed any real change in upload/download speeds after the firmware upgrade, I typically get 900+ upload/download at the router measured by the Orbi app and around 500+ upload/download speeds on WiFi using Speedtest, occasionally I can measure around 700-800Mbps on WiFi but not very often