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Forum Discussion
jdp454
Sep 21, 2026Aspirant
870 with DNS issue
I'm having issues with DNS on my RBE870 with 1 satellite. I have fiber to the house from Visionary Broadband. All my cables are cat 6A shielded (including ethernet to the satellite). The 870 is conne...
- Oct 12, 2026
I now have a solution for this issue. This is what I got from Netgear. I have now been up for a few days with no DNS issues.
A Deep Hardware NVRAM Reset
Sometimes during factory firmware updates, the underlying memory partitions for the DNS engine do not clear properly, causing them to choke quickly on CGNAT packet tables. • With the Orbi powered on, take a paperclip and press and hold the physical Reset button on the back of the router for a full 30 seconds until the power LED flashes amber. • Set the router up completely from scratch as a brand-new system. Do not restore settings from a backup file. This forces the firmware to cleanly rebuild its internal DNS routing architecture from scratch.
jdp454
Oct 12, 2026Aspirant
I now have a solution for this issue. This is what I got from Netgear. I have now been up for a few days with no DNS issues.
A Deep Hardware NVRAM Reset
Sometimes during factory firmware updates, the underlying memory partitions for the DNS engine do not clear properly, causing them to choke quickly on CGNAT packet tables. • With the Orbi powered on, take a paperclip and press and hold the physical Reset button on the back of the router for a full 30 seconds until the power LED flashes amber. • Set the router up completely from scratch as a brand-new system. Do not restore settings from a backup file. This forces the firmware to cleanly rebuild its internal DNS routing architecture from scratch.
- FURRYe38Oct 12, 2026Guru - Experienced User
Be sure you save off a NEW back up configuration to file.
Glad its working now.
Enjoy.