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Forum Discussion
871 reports disconnected Internet in error in conflict with Orbi App and actual operation
I have a 870 router with 1 satellite. Internet via Centurylink fiber (Orbi connected to ONT). Centurylink connection uses PPoE with VLAN 201 tagging. 871 is operating as router, not bridge mode (O...
I left my 871 router on for last ~day, pink LED stayed on the whole time with Internet working fine. I did power cycle the router this morning and as expected the Pink LED goes away and the web I/F and logging starts working again.
Appears that the router will get in a state of incorrect reporting (both Web I/F and LED) (and logging stops), but the Orbi App will continue to report correctly.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Does the front LED turn OFF if you log into the RBRs web page?
Something to try, find a 1Gb non managed LAN switch. 5 port would work. Connect the RBR and the ONT to this LAN switch and nothing else. Power cycle the ONT and RBR after connecting them to this switch and power ON the switch at same time. Check the front LED behavior.