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Forum Discussion
rs8967643
Feb 02, 2026Tutor
871 unable to refresh device list
I believe this behavior has been previously reported by others. I research before, re set up, etc. Decided it was a bug.
I moved last summer from a stable orbi 850 setup to current 870, router and two satellites. The satellites are wired. (Seems wired backhaul maybe less supported?)
If I reboot, I can see the attached device list. But after a day or so if I access the web interface and try to view attached devices, it gives a small spinning circle with “Please wait a moment”. This never goes away.
Others in the house use the internet for work, so I cannot just reboot. And needing to reboot to get an attached device list does not seem reasonably.
I have also had a lot more issues with devices not being found when they appear to be on the network. And devices that are found on iphone generic scan but not listed on the iphone orbi app device list. Printers that can be found some days and not others. Same printers worked reliably with the old 850 system.
I had these issues last fall, was hoping for a firmware upgrade to fix, but none has arrived.
Is this a known issue that is being worked on?
I kind of wish Netgear had fewer models that worked more reliably.
Ross
1 Reply
- FURRYe38Guru - Experienced User
Yes is a known issue and is being worked on. NG IS aware of it. Orbi App should be working. It's the WEB UI that is failing.
Failing on mine as well.