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Dfran1's avatar
Dfran1
Apprentice
Sep 24, 2024
Solved

970 systen workig for months with no problems, now reboots i beleave every 24 hours or more

I have the router and 2 satellites Working perfectly for almost a year until I swapped my iPhone 13 pro max to a samsung galaxy fold 6 (that I absolutely love) After about 4 weeks with the fold (was...
  • Dfran1's avatar
    Dfran1
    Oct 10, 2024

    Hi 

    I know it's been a while so here are the findings 

     

    I searched for others stating overheating as I found mine to be overheating , router that is overheating to touch.   The 2 satellites are a lot cooler. 

     

    I found the forum on here and some got fans as I did (i think you stated what fan to get and I did get it,TY. )

     

    As soon as I put the fan on, I had no more reboots.   So after a week or so, I contacted Netgear and went through a bunch of crap , yah I get they are trying to make sure I did my troubleshooting but ....

    No fan it reboots 

    With fan = no more reboots 

     

    So they sent me a new router 

    I received it two days ago and sent the old back yesterday. 

     

    I really have to state the absolute truth 

    I can not believe how easy it was to restore my settings and the satellites  came right up, all without any factory reset..  I did powered off for a few minutes everything after everything was up and running. 

     

    I think the process took like 1/2 hour 

    I was just stunned how easy it went 

    All my netgear extended warranty and Armour moved over to the new router seamless. 

     

    I really have to say this system costs a boat load but has really performed very well 

    And armor has worked a lot better than I ever expected, warranty has worked out great ( though I did buy the extended warranty) 

     

    I think you have a fan on your main router but do you also put the fans on the satellites? 

     

    TY 

     

Dfran1's avatar
Dfran1
Apprentice
Oct 10, 2024

Hi 

I know it's been a while so here are the findings 

 

I searched for others stating overheating as I found mine to be overheating , router that is overheating to touch.   The 2 satellites are a lot cooler. 

 

I found the forum on here and some got fans as I did (i think you stated what fan to get and I did get it,TY. )

 

As soon as I put the fan on, I had no more reboots.   So after a week or so, I contacted Netgear and went through a bunch of crap , yah I get they are trying to make sure I did my troubleshooting but ....

No fan it reboots 

With fan = no more reboots 

 

So they sent me a new router 

I received it two days ago and sent the old back yesterday. 

 

I really have to state the absolute truth 

I can not believe how easy it was to restore my settings and the satellites  came right up, all without any factory reset..  I did powered off for a few minutes everything after everything was up and running. 

 

I think the process took like 1/2 hour 

I was just stunned how easy it went 

All my netgear extended warranty and Armour moved over to the new router seamless. 

 

I really have to say this system costs a boat load but has really performed very well 

And armor has worked a lot better than I ever expected, warranty has worked out great ( though I did buy the extended warranty) 

 

I think you have a fan on your main router but do you also put the fans on the satellites? 

 

TY