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Forum Discussion
Sagnew
Oct 10, 2023Apprentice
970's 6E Broadcast Issues. Router vs Satellite
Hi! Quick question. Seems some folks are having similar issues with posts in other forums. 970 Router and satellite are up and running. Speed test looks great. When I am in the room with the satell...
FURRYe38
Oct 10, 2023Guru - Experienced User
Building materials are a factor in how wifi travels and can inhibit wifi signals. The signal seen by the phone and quality will cause the phone to change connections from 6Ghz to something else. It's up to the phone to make the determination of signal quality and if it needs to switch.
Also the phone may connect to a more distance RBS as well and keep connected even if you move around closer to the RBR until it's finally decides to change the connection to the better signal of your force it by disabling the phones wifi radio for 5 seconds then back ON.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Sagnew
Oct 10, 2023Apprentice
>>Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...
Thank you! While standing in front of the main router / base and changing this setting on my Android phone, it instantly reconnected as 6E. First 6E connection I have had in this room since the initial install. Hoping it remains this way. I am guessing my phone is holding onto / prioritizing the 6E satellite connection in that other room over the main base/router? Details are below...
>> How many RBS are deployed?
1 Satellite / 1 Router
>>What is the size of your home? Sq Ft?
1600 sq feet. Single story (+ another 200-300 with front and back yards). Router placed towards back of house. Satellite towards front of house. Older home, previously no connection or dropout issues with my previous Orbi 850s and the "regular" Wifi6 connection. 6E makes a substantial speed difference for me. When connected to 6E, I get 1.2gb/s on my phone via wifi. When it's "regular" 6, that drops down to 400mb/s.
>>What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
About 45-50 feet. There is a clear path via a hallway to that other room. Live in a relatively busy area, with lots of routers / wifi traffic, which is why Wifi 7/ 6E was appealing. Typically can see 10+ other wifi network connections in our living room