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gte534j's avatar
gte534j
Star
Sep 29, 2025

Attached Devices list shows for about a day then is not available on web app for RBE871

  Hi, The Attached Devices list shows for about a day then is not available on web app for RBE871. I do a reboot then the attached devices show again for about a day.   Router RBE871 V10.5.20.4_1...
orbi 870 series
gte534j's avatar
gte534j
Star
Dec 09, 2025

Nope- still not working. This was not working prior to adding in the satellites. I did just reboot my router and its working for now but that normally just lasts a few hours-

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 09, 2025

    Have you submitted a support ticket with NG regarding this? 

    Has a factory reset and setup from scratch been performed since last FW update?

     

    What browser are you using? 

     

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Dec 10, 2025
    gte534j wrote:

    Nope- still not working. This was not working prior to adding in the satellites. I did just reboot my router and its working for now but that normally just lasts a few hours-

    I saw this for several months with my own 870 system, but haven't seen it recently.  The router's been up for about 15 days...

     

    Do you have access control turned on?  I saw lots of devices missing from the attached device list when I had it turned on (even with "allow all new devices to connect").  The devices seemed connected anyway, but were missing from the list.

     

    So if you use that, try turning it off as a test, and see if the problem resolves.

     

     

    • gte534j's avatar
      gte534j
      Star
      Dec 12, 2025

      So its been 4 days and seems like the problem has resolved itself somehow. Not sure exactly how, but the attached device list shows on the web page and on the app, and they match and are correct.