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Forum Discussion
Bought a 3 pack Orbi wifi 7 970 But orbi refuse to honor the warranty
As my title states I bought this product bran new on Ebay a full 3 pack orbi wifi 7 will all the warranty still available based on the app But I was advised by the Netgear Orbi team that none of my w...
Well im just letting everybody aware because most of us like my self was not aware of this craziness
Been like this for years. Other mfrs do same thing.
I know you probably got the 970 series a bit cheaper on fleabay, however for that kind of cost, might as well spend the extra, get something new that includes the warranty.
I believe there are good reasons why Mfrs don't allow warranty transfers. They don't know the condition of the items after it was purchased by the initial buyer, how it was handled and then know idea of how it was handled by a 2nd buyer for the used state. Not saying anyone would mishandle items and such. Just saying, there are some things that I presume most mfrs don't want to have to deal with past the initial buyer. They seem to want to keep the warranty and burden of all that with the initial buyer only.
I presume from historical views, warranties and such with mfrs may have been abused in the past so Mfrs are taking steps to limit this. Just how it is.
if you decide to keep the system, you can get free support and information here in the forums for your support needs. However this doesn't include hardware failures.
Good Luck.