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BRE971 router with 2 RBE970 satellites sync problem
When I opened box (one router and 2 satellites) and try to install my Orbi RBE973S, it prompt me to update the firmware, I pressed "OK", but after that I found one of my satellite can not be sync., t...
What happens if you ethernet connect the RBS to the back of the RBR, power ON the RBS and give 2 minutes, and then reboot the RBR from the RBRs web page?
Review this PDF Guide to get FW updated manually on the RBS if the above fails?
Thank you, but the firmware manual update page doesn't show the bad satellite, I have no check box to be checked, I am unable to update it manually.
Did you try to ethernet connect the RBS to the RBR and see if it would updated there?
Does it get a IP address if you ethernet connect it to the RBR?
Did you review the PDF file to see if you can access the RBS web page to manually update it?
Anderson_lien wrote:
Thank you, but the firmware manual update page doesn't show the bad satellite, I have no check box to be checked, I am unable to update it manually.
FURRYe38 wrote:Did you review the PDF file to see if you can access the RBS web page to manually update it?
Anderson_lien wrote:Thank you, but the firmware manual update page doesn't show the bad satellite, I have no check box to be checked, I am unable to update it manually.
Here's more detail on this method. If your satellite gets an IP address and you can reach it from a desktop browser, then use its admin website to update the firmware (after downloading it from Netgear's support website). For example, one of my satellites has the IP address 192.168.2.73. I can reach its admin website at http://192.168.2.73/ . On the left I can click Firmware Update to manually update its firmware. Attached is a browser screenshot accessing my satellite's admin website.
Can not see satellite , no way to get IP or update. Thank you!
Hello Anderson_lien,
Welcome to the NETGEAR Community!
I understand that you are not able to update your RBE970.
Are you still having this issue?
Best,
Kevin
Community Team
- Hi Kevin,
I still have this problem, thank you!Hello Anderson_lien,
Thank you for providing that information!
I took the liberty to personally endorse you to our experts to further analyze this issue.
Please monitor your email for contacts attempts from our experts in the case the require additional information.
Best,
Kevin
Community Team
