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frodi24's avatar
frodi24
Aspirant
Nov 15, 2024

Computer disconnects every morning from WiFi

Everything was working fine with Orbi, then in the last week, every day around 9AM, my desktop computer disconnects from wifi and the only way to get it back up is to restart Orbi.  Then everything is fine for one day.  I can't figure out what to do / check, please help!

3 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    What is the brand and model# of the this one PC?

    What is the brand and model# of the wifi adapter in this one PC?

    Be sure wifi adapter drivers are up to date on the PC.

    What OS platform is on this PC?


    Do other PCs or devices experience same issues? 

     

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft?
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    Does this happen with the RBS turned OFF? 

    What channel configurations are currently set on the router? 

     

    Try disabling the following and see:
    Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.

     

    • frodi24's avatar
      frodi24
      Aspirant

      This is the only device that loses connection, and it is in the same room as the router.  All other items in my home are fine.  It shows it is still connected to the internet but is not.  Once I restart Orbi then the computer is fine.  I am having to do this every morning.  Let me look up the rest of the answers.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Ok, you'll need to review this on PC and contact the Mfr as well for additional help and information regarding there product.