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Forum Discussion
trentloyd
Aug 22, 2026Aspirant
Consistent Internet drops
Hi - I recently purchased the Orbi 870 series (router plus 3 satellites) and I currently have 2 satellites hard wired to the 871 router and 1 satellite connected wireless. On a regular basis my inte...
trentloyd
Oct 14, 2026Aspirant
Hi -
Here is my updated system info:
RBE871 - Router
RBE870 - Satellite #1 - Wireless
RBE870 - Satellite #2 - Hard wired
RBE870 - Satellite #3 - Hard wired
RBE870 - Satellite #4 - Wireless
Kinetic 2GB Internet
My devices still are experiencing periods of extremely slow connection. I have noticed that for some reason my devices are connected to a mesh point that is not optimal from a signal strength perspective and I'm unsure why that happens. I've done some searching and it appears that I am unable to assign devices to certain mesh points, but often one will find itself connected to a mesh point that is so far away that the upload/download speeds drop to about 1mb. From what I can find the only resolution is to either restart the router or unplug the offending mesh point and replug it in. The periods of slow connection have decreased slightly when I introduced a fourth wireless satellite, but I think the problem is the oddity around connecting to a mesh point that is not close. Is there some sort of mesh hierarchy?
Appreciate any insight/thoughts.
- FURRYe38Oct 14, 2026Guru - Experienced User
I would turn OFF remote RBS for now and focus on in home wifi.
Turn OFF all RBS in the home and check stability with the RBR first, then turn on 1 RBS and then test wifi stability. Ensure RBS are placed at 30 feet starting distance from the RBR.
For you sq ft of home size, you only need two RBS. I have save size home and only use two RBS. Nothing more. RBS are wireless as well, however have the ability to ethernet connect the RBS.
I would get the RBR stable with the ISP ONT with CAT6A STP cable to ensure a good connection there. If the RBR still shows PINK at times, you may need to get the ISP involved to have them check there side of the ONT to ensure all is good up to the ONT.
Try channel 11 and 44 on the RBR.
I'm currently testing my 870 series out and is working well.
- trentloydOct 14, 2026Aspirant
Ok, I will take this approach to see if I can identify what the root cause is and hopefully it is something like I am just overzealous in my satellite adoption, but its interesting that it only affects certain devices in a certain location. The two satellites that are not hard wired both show green in the admin settings along with the hard wired ones. The hard wired one that is out at my barn is quite a ways away, but I'll see how the RBR performs by itself. I would love for this to be as simple as I over complicated my setup!
Appreciate the help!
- FrumpyGrandpaOct 14, 2026Luminary
trentloyd wrote:
it appears that I am unable to assign devices to certain mesh points, but often one will find itself connected to a mesh point that is so far away that the upload/download speeds drop to about 1mb. From what I can find the only resolution is to either restart the router or unplug the offending mesh point and replug it in.
You are correct that Netgear mesh systems do not include a feature to link devices to specific wireless nodes. At least one mesh product does, but not Netgear.
Whereas devices that are intended to be mobile typically keep scanning for the best WiFi access point, some devices that are expected to remain in place appear to "latch on" to a WiFi access point and stop looking. If the WiFi connection is broken, however, then the device will begin scanning again. Over the years, users have reported this sort of problem with Orbi systems, which often seems to relate to the Orbi router and satellites becoming 'active' one after the other. The device may have linked to a WiFi access point before a satellite that is closer (and has a much stronger signal) becomes active.
There are several solutions:
- As you have discovered, powering off the satellite that the device is using will cause it to connect to the strongest of the remaining signals. When that satellite is powered on again, the device is no longer seeking a connection.
- Another solution is to power cycle the device. When it turns on again, it will compare the various WiFi access points and select the best fit.
It is really annoying to go through this process every time a power failure causes the entire Orbi system to reboot, so many users connect their entire Orbi system to UPS devices so that very short power outages do not cause the Orbi system to reboot.
Another solution is to provide WiFi to that device with an inexpensive WiFi Extender which has been defined with a unique WiFi SSID that only that device looks for. If it is a typical IoT device that has modest networking needs, it doesn't take an expensive WiFi extender to provide what it needs.
- StephenBOct 14, 2026Guru - Experienced User
FrumpyGrandpa wrote:
- As you have discovered, powering off the satellite that the device is using will cause it to connect to the strongest of the remaining signals. When that satellite is powered on again, the device is no longer seeking a connection.
- Another solution is to power cycle the device. When it turns on again, it will compare the various WiFi access points and select the best fit.
In general, the client chooses what wifi to join, and the client decides when it should switch. The router can "suggest" that the client change to a different AP, but it is up the the client to actually make that switch.
In my experience, just turning wifi off on the client device and then turning it back on will trigger the client to connect to the strongest wifi signal.