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Forum Discussion
buzz5
Dec 05, 2023Aspirant
Constant disconnects. About to return the 970 (RBE972)
Upgraded from 1st gen Google Mesh WiFi about 3 weeks ago. Since installing the 970 system, my phone frequently jumps from my main 6E network, down to my IoT network, then just disconnects entirely. H...
FURRYe38
Dec 19, 2023Guru - Experienced User
Any progress on this?
Might update if you see this, if you haven't already:
Straq
Dec 19, 2023NETGEAR Expert
FW V9.10.4.1 will not fix connectivity issues. We already have a newer firmware that still had to go through quality assurance testing. However, the connectivity issues are almost all fixed based on testing and validation mainly for connectivity, steering/roaming around network. We need to rest of quality test cycle. If you will like to get firmware early please let me know, otherwise please wait a week for quality assurance to go through some cycles
- SaintCabbageJan 16, 2024Aspirant
Is there any update on the new firmware after V9.10.4.1 that may address the weird disconnects discussed in this thread?
- FURRYe38Jan 16, 2024Guru - Experienced User
As mentioned, maybe contact the engineer for some beta.
- SaintCabbageJan 16, 2024Aspirant
I reached out to Straq in PM's.
I found another thread where he was talking about some critical issues found and that's why it was not released a couple weeks ago, but hopefully the current beta build corrects that AND the disconnects.