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Forum Discussion
Device Manager issues
I have seen discussions about Device Manager on web UI being incorrect, but App being correct. That is NOT the case with me.
I moved from and 850 system to 870, never had issues with 850 so this is super frustrating. I have one more week in my return window and if this is not resolved by then I will move to another brand.
When I reboot the system, the device tables are fine (and correct) for 45 mins to an hour. Then they are corrupt again. I have also reflashed firmware 10.5.20.4 to my router and satellites. Again, fine for 45 mins before corrupt. I have already done factory resets 3 times, so this doesn't help either. Of my 49 devices, about 33 are connected and active at any one time, yet my device table on the web UI shows 19 devices, the app device manager shows 49 devices, but only 19 online. And several of those online have IP address 0.0.0.0, several show as wired connections even though they are 5ghz. So I can't even use what's online to find offending devices. Then, mysteriously, the web UI stops showing the devices completely after a couple of hours.
When I check logs, I have some devices in my network showing DoS Attacks / ACK Scan as they move through the house, so obviously there is a problem with handoffs between satellites too. Of note, there are multiple DHCP IP assignments to my satellites (sometime as many as 30 in a 2 minute period) and during this time the satellite is basically unresponsive.
Armor and Parental Controls are disabled. However, many functions require Parental Controls to be enabled. Why??? I opened a ticket with Netgear to remove any Parental Controls footprints from my account, they so far have refused and are continuing to request screen shots where the "enable Parental Controls" slider screen is shown when I try to do things. I can't delete dead entries from my device table (needed while I'm trying to stabilize the system and debug other connectivity issues) without Parental Controls? This alone is enough to make me want to return this sytem, and all I get is call after call from support requesting screen shots.
1 Reply
Your not the only one. Seen on my 870 series as well along with others.
NG is aware of this and from what I know, should have it resolved and hopefully see it in next FW update.
Been in beta testing and others are seeing it.
No idea when new FW will be forth coming though so you'll need to be patient. NG is aware of it.
