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Forum Discussion
Device Manager issues
I have seen discussions about Device Manager on web UI being incorrect, but App being correct. That is NOT the case with me. I moved from and 850 system to 870, never had issues with 850 so th...
I opened a ticket with Netgear support on 2/14. It's now 2/20, and I still have nothing but the original automated response that the ticket has been opened after pinging the ticket several times. This is SO typical of Netgear support based on what I see posted on this forum! Six days and NOTHING? When free support is limited to begin with?
I have an issue with a new device, the device tables showed it connected to the router some 100 feet from the device when there are 2 satellites between the device and router. On top of that, the IP showed as 0.0.0.0. So I did yet another factory reset just to see what band on what satellite the device is actually on so I can tweak the device config. Less than an hour later, tables are corrupt again and UI and app are worthless. I'm done waiting on this pile of garbage to be fixed when I can't even get anybody to deal with me, so it's headed back to the store.
Good Luck.