NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JPerkinski
Dec 22, 2023Aspirant
Firmware V9.10.4.1_1.1.17 killed satellites
I have an Orbi 970 and two satellites. Today I did the usual firmware update I have been doing every few weeks which normally goes fine but today, after the firmware update my two satellites never re...
FURRYe38
Dec 22, 2023Guru - Experienced User
Try ethernet connecting the RBS to the RBR?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
- JPerkinskiDec 22, 2023Aspirant
Thanks for the reply. Connecting the main router to the satellites via Ethernet is not an option right now.
The house is small. I can't give numbers but it's not a large house and until today, everything worked great.
I've done a handful of updates since getting this unit and the two satellites and today's update is the first time there has been an issue.- FURRYe38Dec 22, 2023Guru - Experienced User
As a quick test you can take one of the RBS and ethernet connect it to the back of the RBR and see if it updated.
Do you know what version of FW that was on the system prior?
If you can get the home size in sq ft will be helpful. Too small of a home, may only need one RBS vs two.
- JPerkinskiDec 22, 2023Aspirant
Tomorrow I can connect one of the satellites via Ethernet to see what happens.
Are there any tips or things I should look for once the satellite is hard-wired to the main router?