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Forum Discussion
JPerkinski
Dec 22, 2023Aspirant
Firmware V9.10.4.1_1.1.17 killed satellites
I have an Orbi 970 and two satellites. Today I did the usual firmware update I have been doing every few weeks which normally goes fine but today, after the firmware update my two satellites never re...
FURRYe38
Dec 22, 2023Guru - Experienced User
Yes thats most official version thats available to download.
Straq
Dec 22, 2023NETGEAR Expert
Hi there,
This is the first time hearing this type of issue. Can you factory reset satellites manually by reset pin in the back - press for 15 seconds. After letting go, wait 10 seconds then unplug the power on satellites.
Now factory reset router and onboard the units like you did previously via Orbi App or GUI. First do router. After you finish router, onboard satellites.
Please let me know if you need the files for 4.1. I can provide you directly through DM. The files will be available for download soon.
This is the first time hearing this type of issue. Can you factory reset satellites manually by reset pin in the back - press for 15 seconds. After letting go, wait 10 seconds then unplug the power on satellites.
Now factory reset router and onboard the units like you did previously via Orbi App or GUI. First do router. After you finish router, onboard satellites.
Please let me know if you need the files for 4.1. I can provide you directly through DM. The files will be available for download soon.