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Forum Discussion
pmhiii
Oct 22, 2024Aspirant
Google apps will not load without a VPN
We have a RBR750 mesh router with one satellite connected to a Comcast cable modem on windows 10. We are unable to load any Google application without the use of a VPN. This is especially impactful...
CrimpOn
Oct 22, 2024Guru
I, also, have an RBR750 router and satellite on the current firmware release v7.2.6.31 and a Windows 11 laptop (no VPN)
Please identify which Google Apps will not install and I will try them.
pmhiii
Oct 22, 2024Aspirant
I can get the Google website and GMail to load. All the other apps from the Google home page fail to load without a VPN
- CrimpOnOct 22, 2024Guru
Are these all web sites, accessed with a browser, such as:
All of these web sites open for me in Edge, Firefox, Chrome, and Opera on Windows, when connected to both an RBR50 system and to an RBR750 system.
I use the Android GMail 'app' on a smartphone. two different Android tablets, and one Chromebook.
Can you post a screen shot of the error message that suggests a VPN is required?
- pmhiiiOct 22, 2024Aspirant
Attached is a screenshot. There's no suggestion of a VPN. That's the only sollution I have found to work. I've reset the router to factory without success.
- FURRYe38Oct 22, 2024Guru
What is the brand and model# of the ISP modem the router is connected too?
Try different custom DNS instead of ISP detected DNS on the RBR, i.e. cloudfare or quad9?
Is IPv6 enabled on the RBR?
RBR using DHCP for it's internet connections to the ISP modem?
What FW version is loaded on the Orbi system?