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Forum Discussion
Google apps will not load without a VPN
We have a RBR750 mesh router with one satellite connected to a Comcast cable modem on windows 10. We are unable to load any Google application without the use of a VPN. This is especially impactful...
Attached is a screenshot. There's no suggestion of a VPN. That's the only sollution I have found to work. I've reset the router to factory without success.
Thanks for posting the screen shot. FURRYe38 has a good suggestion in using the option on the Internet menu to define DNS servers rather than use the servers suggested by the ISP. (although what would cause ANY DNS server to fail on a Google web site is a mystery).
I have my Orbi set to use CloudFlare (1.1.1.1) and GoogleDNS (8.8.8.8) (I wasn't having any specific problems, but wanted to see how those DNS servers worked.)
An easy confirmation that this is a DNS issue would be to open a Command prompt on Windows and attempt to resolve the Google sites that fail to IP addresses. i.e. type:
nslookup maps.google.com
On my Windows computer, it looks like this:
nslookup maps.google.com
Server: UnKnown
Address: 192.168.1.1
Non-authoritative answer:
Name: maps.google.com
Addresses: 2607:f8b0:4007:801::200e
142.250.68.14
Changed the DNS to cloudfare and google. No change. Interestingly it will not load any google owned website to include sites like youtube without a VPN.