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Forum Discussion

AbbasRaza's avatar
AbbasRaza
Guide
Dec 14, 2023
Solved

Guest Network Issue

So when I had first purchased the orbi 970 (2 pack) which comes with one router and one satellite. I followed the instructions just like every other routers i had in the past and installed both the r...
  • AbbasRaza's avatar
    AbbasRaza
    Dec 26, 2023

    So after couple of days with having both the router and the satallite on wired backhaul, I can finally say that the guest network is working flawlessly after this new firmware update. The only one issue that I am still having on my pixel 8 pro is that sometimes just randomly I get a no internet connection message on my phone. I then have to go into my wifi settings and click on my primary SSID and click on disconnect and then click on reconnect and then it works. I notice it happens a lot when ever I leave the router and get connected on the satallite or vice versa and I get that same error message that I have no internet and that's when I do that same steps in order to gain wifi access. 

Straq's avatar
Straq
NETGEAR Expert
Dec 19, 2023

Hey There,

 

Sorry for response in delay there were some other major connectivity issues occurring in Main Network that was fortunately we have fixed but our resources were tied to these issues. We will know focus on this, will update by tomorrow

 

AbbasRaza's avatar
AbbasRaza
Guide
Dec 26, 2023

So after couple of days with having both the router and the satallite on wired backhaul, I can finally say that the guest network is working flawlessly after this new firmware update. The only one issue that I am still having on my pixel 8 pro is that sometimes just randomly I get a no internet connection message on my phone. I then have to go into my wifi settings and click on my primary SSID and click on disconnect and then click on reconnect and then it works. I notice it happens a lot when ever I leave the router and get connected on the satallite or vice versa and I get that same error message that I have no internet and that's when I do that same steps in order to gain wifi access.