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Forum Discussion
CaptiveBolt
Jan 26, 2024Aspirant
Have you ever heard of this issue?
Furry,
Have you ever heard of this issue?
https://discussions.apple.com/thread/8150492?sortBy=best
I wonder how many people, me being one, have Apple TVs on their networks.
...
- Mar 22, 2024
Glad the RMA fixed it. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
CaptiveBolt
Mar 22, 2024Aspirant
Hi Furry,
Thank you for always taking the time to follow up first of all.
To make a very, very long story short, turns out, all of the reboot issues were chalked up to my RBE971 being a total lemon. They RMA'ed it after having a ticket open for over a month, changing ISPs, and sending extensive logs in, trying beta FWs, rolling FW back... and after all of that, I have not had a single reboot for going on 2 weeks with the new router. So if youre using deductive reasoning, it's pretty clear the original router had faulty hardware.
It's just a shame that after investing so much money in a system, that a customer can go through such an ordeal.
A lot of the hoops I had to jump through were done on the basis of good faith, and trying to have confidence in Netgear. That being said, this was probably the worst experience I have had with any piece of technology I can think of, ever.
Had you not recommended I inquire about the RMA process I probably would have still been dealing with more of those hoops, so thank you very much.
FURRYe38
Mar 22, 2024Guru
Glad the RMA fixed it. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡