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I am experiencing identical issues with connection drops
I am experiencing identical issues with connection drops, my iOS phones being unable to connect, HP computers dropping connectivity, etc. Basically, it's like hell right now with Netgear:
BE27000 Mesh WiFi System (RBE973S)
Orbi 970 Series Quad-Band WiFi 7 Mesh System, 27Gbps, 3-Pack, 1-year NETGEAR Armor included
Can someone please assist. Thanks. --- Ben.
1 Reply
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
