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Forum Discussion
SporadicWifi
Nov 28, 2023Tutor
I am having the worst disconnection problems imaginable
How were you able to get the new Firmware? I am having the worst disconnection problems imaginable.
SporadicWifi
Dec 06, 2023Tutor
Both Satellite's factory reset. Still having disconnection problems with iPhone 15 Pro Max. Did a reset of network settings on iPhones and will monitor.
SporadicWifi
Dec 11, 2023Tutor
This happens to both my iPhone 15 Pro's as well...
- StraqDec 13, 2023NETGEAR Expert
Update: There are some flaws in the seamless roaming around the network. We are working to improve this in the upcoming firmware. Will update again once a firmware is ready
Will also like to bring up that latest iOS 17 production firmware has some Wi-Fi issues as well. I am currently running Beta firmware iOS issue looks to be improved and better but still see some lag between connections of router and satellite
- brianldDec 13, 2023Apprentice
Straq - thanks for the update. To clarify, are you seeing improved wi-fi on iOS 17.3 Beta? Would like to get on "the list" for new beta firmware when ready ... we have multiple iPhones and am seeing the same disconnect issues others have reported.
- StraqDec 13, 2023NETGEAR Expert
brianld Please dm directly to give you early firmware onec it is ready. It will be a few days before it is ready.
Will also like your help with something if possible. Next time you see issue, if your iPhone is using cellular instead of Wi-Fi, can you go to settings app. Do no click on"Wi-Fi" tab. Instead, check if it says "Not Connected" or if its connected to your network name. We have seen occasions where iPhone is using Cellular for data instead of using the Wi-Fi Network for Data. Please let me know if you see this or no.
- SporadicWifiDec 13, 2023Tutor
I just lost connection to the main router with iPhone Pro 15 Max and could not rejoin without rebooting both the orbi and iPhone. This is rare, usually it happens with the satellite or when I'm moving around the house. I was stationary. On latest ios and latest public orbi firmware
- StraqDec 13, 2023NETGEAR Expert
Hi SporadicWifi ,
This is known issue at the moment and a fix is ready but there is no beta firmware ready for this yet due to ongoing validation before mainstreaming the fixes. Issue is mainly seen on Android Clients then iOS clients though. First time hearing on iPhone. Hope issue is similar.
The main symptom has been: Phone cannot connect to network at all. Android phone will say "connection failed". Will ask for password again, but even with correct password, client cannot connect.