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Forum Discussion
sgarr
Dec 05, 2023Star
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970. When I first got it every time the pixel would connect to the router, the router would immediately reboot. They gave me beta f...
FURRYe38
Jun 03, 2024Guru - Experienced User
FYI, new FW available:
sgarr wrote:
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970. When I first got it every time the pixel would connect to the router, the router would immediately reboot. They gave me beta firmware which I think helped but sometimes would still kick the phone off the network. I presently have have firmware v9.10.2.3 on the router and I connect fine to the satellites it seems with the same firmware but if my signal gets handed off to the router it immediately kicks the phone off the network and the phone eventually connects fine to a satellite. Is any new firmware in the pipeline to help with this? I am writing this at 3am because I need my phone to connect reliably to this network. The orbi 960 system worked great with this phone and the pixel 7 pro for the past 1-2 years.
sgarr
Jun 06, 2024Star
Unfortunately this firmware update did not fix the issue. I am having the same issue with samsung 24 ultra. I changed phones from the pixel 8 pro to samsung thinking this would help. I still have a pixel 8 pro I can test so will see if it changed anything in the next few days. I have 4 satellites. When I walk upstairs with full signal wifi calls will drop or if I walk outside. I will have to manually disconnect from my wifi network and reconnect to resolve the issue but only if I don't walk to other rooms. However this issue is not as pronounced on the IoT network. Anyway I hope a solution will come some day.
- FURRYe38Jun 06, 2024Guru - Experienced User
What is the size of your home? Sq Ft?
Does this happen with turning off all but one RBS?
Still happens if you disable the IoT and Guest Network?
What channel configurations are currently set on the router?
What is the distance between the router 📡 and satellite(s)🛰️?