NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jjp22
Mar 11, 2026Aspirant
I'm at wits end with 870
Before Christmas I upgraded my internet to 2GIG, and purchased an Orbi 870 with two satellites to handle it. It seemed OK at the time. Then the second satellite started connecting only to the first...
jjp22
Mar 11, 2026Aspirant
Orbi tells me firmware is current. Router Firmware VersionV10.5.20.4_1.3.5
Modem is new from All West Communications.
Cable is good. As noted, router reads 2GIG plus change up and down from Orbi app. So it seems that I am getting the speed at the router.
House is probably 5000sf on three levels. Router and one satellite on middle floor, second satellite on upper floor.
Probably a bit less than 30ft between router and each satellite, but one wall between one satellite and router and two walls between second satellite and router. One wall between satellites - probably 25ft or so.
Only testing on wireless devices - brand new Lenovo laptop and iPhone 13. Wired devices are "smarthome Control4 system."
Channel configurations are factory set. Don't know enough to change them.