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Forum Discussion
jjp22
Mar 11, 2026Tutor
I'm at wits end with 870
Before Christmas I upgraded my internet to 2GIG, and purchased an Orbi 870 with two satellites to handle it. It seemed OK at the time. Then the second satellite started connecting only to the first...
jjp22
Mar 13, 2026Tutor
Called Netgear. Sat on hold for 20min. Gave them my case number from two weeks ago (which they said they had prioritized last week). I was told engineering had the case. I told them what I had discovered about the satellites. They repeated that engineering had the case, but they would tell engineering what I had discovered. They will get back to me. When? Well, engineering has the case and it has been prioritized so sometime soon we promise you. They have to review logs etc........