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Forum Discussion
JesseDiaz
Jan 14, 2024Guide
Im having issues with rebooting as well
Im having issues with rebooting as well. When I first purchased this in December 2023, the router was rebooting every hour. I reached out to the community here and got some help from a Senior Wirel...
FURRYe38
Jan 27, 2024Guru - Experienced User
Any progress on this?
JesseDiaz wrote:
Im having issues with rebooting as well. When I first purchased this in December 2023, the router was rebooting every hour. I reached out to the community here and got some help from a Senior Wireless Engineer. He provided me the BETA firmware V9.10.4.1_1.1.17. The made the reboots less frequent but its still rebooting. When it reboots, 50% of my devices arent responsive so I unplug the power cord and 50% of the time, it resolves the unresponsive devices.
I had the RBR850 set up before this one with now issues.
I see that now firmware V9.10.4.1_1.1.17 is on the Netgear website. SInce I have the BETA version, would any of you recommend that I donwload the one on Netgear in case there was a change between the BETA and the final one?
- JesseDiazJan 28, 2024Guide
No progress. Netgear is still working on it. Last I heard 3 days ago was that they were still waiting on the engineering teams response.
But i did see that there is a new firmware out.....
New - RBE970 / RBE971 Firmware Version 9.11.0.1 Re... - NETGEAR Communities
Haven't tried it as its not showing up on my router so I may have to manually update it.......