NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kappo_84
Apr 01, 2024Apprentice
Intermittent connectivity/latency spikes/disconnects
Recently upgraded to a new mesh - orbi 972 - to replace an “aging” 850 series. I was excited to pump enhanced 6E around the home as well as the (on paper) stronger wireless backhaul setup. Sadly my ex...
Kappo_84
May 28, 2024Apprentice
No resolution yet however I’ve been informed there’s a new fw coming soon which should resolve some (all?) of the issues. It’s in qa apparently.
FURRYe38
May 28, 2024Guru - Experienced User
Kewl. Will be waiting for it as well.
- Kappo_84Jun 23, 2024ApprenticeThought I’d report back on this after a few weeks of testing the new firmware. I’ve seen some improvement to overall device connection stability however still experiencing latency spikes between router and satellite. It’s annoying and no amount of moving/replacing seems to help. It’s most pronounced when using real time video apps - so video conferencing, console streaming etc. There’s a latency spike intermittently and randomly, eg on google meet avg latency is 17-22ms consistently then spikes to 500-1000ms for a few seconds then settles back again. Only happens when connected to satellite. Same happens when say using a ps portal to steam from ps5 (which is hard wired). Doesn’t seem to matter which device - tested loads.
I otherwise have a rock solid connection between router and satellite with almost max speed from the ISP connection (1gbps). Never had this issue with my old 850 setup. Pretty frustrating with all these issues given the cost of these units.