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Forum Discussion
Kappo_84
Apr 01, 2024Apprentice
Intermittent connectivity/latency spikes/disconnects
Recently upgraded to a new mesh - orbi 972 - to replace an “aging” 850 series. I was excited to pump enhanced 6E around the home as well as the (on paper) stronger wireless backhaul setup. Sadly my ex...
FURRYe38
Feb 24, 2025Guru - Experienced User
Who is your ISP your connected with?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
This maybe a specific ISP or ISP interoperability issue between there equipment and the Orbi RBR.
Others along with myself are not seeing this issue. donawalt However, my 770 series is connected to a DOCSIS modem, CAX30 in modem mode. Mines been online with current released FW since around the 1st of Feb of this year. I would have seen a long duration in uptime however had a recent construction event in the backyard that was an accident so the ISP had to come and fix it. So my uptime started over last week. 🙄
donawalt
Feb 24, 2025Mentor - Experienced User
While I have seen issues like late-model iPhones flipping to 5G cellular, I have had good luck in uptime with the 970 series, FW 9.12.5.3 - 41 days, then I did a reboot as I changed configurations. It's been up 5 days since then. So sorry, I have never seen this - very strange problem,