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Forum Discussion
Dazza762
Nov 15, 2025Luminary
Issue with various apps on android devices
Since upgrading to the 870 mesh system various apps on my wife's android phone aren't loading. Everything is fine on iOS devices but apps such and the BBC News app are failing to load on the android ...
Dazza762
Nov 15, 2025Luminary
- Yes, all apps load fine when not connected to the Orbi wifi
- Yes, some apps seem ok and the problem with certain apps is intermittent, they will work sometimes when connected to the Orbi but will fail to load at other times.
StephenB
Nov 15, 2025Guru - Experienced User
Dazza762 wrote:Yes, all apps load fine when not connected to the Orbi wifi
Yes, some apps seem ok and the problem with certain apps is intermittent, they will work sometimes when connected to the Orbi but will fail to load at other times.
Do you use mac address admission control? Or have Armor or parental controls turned on?
- Dazza762Nov 15, 2025Luminary
Not sure what Mac address admission control is but I don't have Armour and there are no parental controls turned on.
- Dazza762Nov 15, 2025Luminary
Just to confirm, I have access control set to allow all new devices to connect.
- StephenBNov 15, 2025Guru - Experienced User
Dazza762 wrote:
Just to confirm, I have access control set to allow all new devices to connect.
Ok, that is MAC address admission control.
Have you checked the wifi speed (turning off mobile data, and then using the free ookla speedtest app)?