NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JoeJoeJoeJoe
Apr 13, 2025Tutor
Issues getting Windows 11 laptop to connect to Orbi 870
I have HP Windows 11 laptop that uses a Qualcomm FastConnect 6900 WiFi 6E adapter. The WiFi worked fine with my previous Orbi Pro SXR80, but after upgrading to Orbi 872 system, won't connect. ...
CrimpOn
Apr 13, 2025Guru - Experienced User
JoeJoeJoeJoe wrote:
The WiFi worked fine with my previous Orbi Pro SXR80, but after upgrading to Orbi 872 system, won't connect.
When I replace a WiFi system, the new WiFi system is configured with exactly the same WiFi credentials (SSID/password) as the one being replaced. Saves me from having to reconfigure dozens of WiFi devices. (And, allows me to "go back" to the previous WiFi system simply by swapping the units. No reconfigurations required.)
Does the computer "not connect", or does it connect but have "no internet"?
FURRYe38 proposed a good experiment. Temporarily set the Orbi to have no security on the primary SSID.
- CrimpOnApr 13, 2025Guru - Experienced User
I was surprised how many hits came up when searching for "Qualcomm FastConnect 6900 WiFi 6E problem".
This discussion was one, but there appear to be several going back into 2024.
If you are still covered by the 90 days of 'complimentary support', it might be a good idea to open a case with Netgear. They may have connections to HP or Qualcomm.