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Forum Discussion
Most online devices not showing on on device list after router reboot
I did a reboot on my Orbi 870 system last night. Since doing this, on a few of my devices are showing on the connected device list on the router. I have around 30 devices connected to the system but only a handful are showing on the device list list the reboot.
I have 3 satellites connected via wireless backhaul. All are showing a good connection. However all are showing IP's of 0.0.0.0.
Has anyone come across this and have a solution?
3 Replies
I did a reboot on my Orbi 870 system last night. Since doing this, on a few of my devices are showing on the connected device list on the router. I have around 30 devices connected to the system but only a handful are showing on the device list list the reboot.
I have 3 satellites connected via wireless backhaul. All are showing a good connection. However all are showing IP's of 0.0.0.0.I saw somewhat similar symptoms a while back, and found that going into advanced->security->access control and turning that off resolved it.
Before then, it was turned on with no devices blocked and with new devices allowed to connect.
Wish I'd have thought of trying that first. As it is, I've spent the entire morning on the phone to Netgear support. Finally got it sorted by doing a full factory reset of the whole network and setting it up again from scratch. Quite a hassle resulting from a simple reboot.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
