NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New - RBE771 / RBE770 Firmware Version 10.5.18.3 Released
Bug Fixes: 03/26/2025
Improve 2.4G connection stability
Fixed satellite memory drop issue
Improve after factory reset system boot up time
Download Link:
https://www.netgear.com/sup...
Nothing but issues, I tried to go back to 5.16 and my router was horrible. Nothing worked, hard reset to start over and nothing, tried a new SSID, nothing it was horrible after the update. Ended up hooking up my RBR850 while I deal with the issues with NetGear
Can you give more details on issues and nothing worked?
How did you update the system? Automatic? Manually? Update ALL?
I've been on this version for past 3 weeks and been nothing but good.
AkWingnut wrote:
Nothing but issues, I tried to go back to 5.16 and my router was horrible. Nothing worked, hard reset to start over and nothing, tried a new SSID, nothing it was horrible after the update. Ended up hooking up my RBR850 while I deal with the issues with NetGear
Updated the firmware over the weekend, last weekend, Saturday, however I explained to Support that I would reset the router and Sats to get the DeBug Logs they needed for the speeds. Once I did that it went down hill, fast dot com would not load, speed test dot net would not load various web pages would not load, in chrome. Wife's iphone websites would not load if she was connected to the network. I have setup a drive for RnD to grab the needed logs. I ran tests on 3 different laptops, using A7000 adapter, surface pro 7 and my custom home built PC it was bad.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Who is your ISP your connected with?
Are you using IPv6 with the ISP or is that disabled on the RBR?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter and Admin Logging on the RBR.
