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Forum Discussion
FURRYe38
Mar 27, 2025Guru - Experienced User
New - RBE771 / RBE770 Firmware Version 10.5.18.3 Released
Bug Fixes: 03/26/2025
Improve 2.4G connection stability
Fixed satellite memory drop issue
Improve after factory reset system boot up time
Download Link:
https://www.netgear.com/sup...
Mikey94025
Mar 27, 2025Hero
FURRYe38 wrote:
NOTE: If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files. Use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
Nit - This KB link is broken and leads back to the Netgear Support home page. I couldn't find anything about an Erase button.
FURRYe38
Mar 27, 2025Guru - Experienced User
Looks like the Erase button articles for both Orbi and NH have been removed and NG is pointing users to the reset button articles. đ Not sure of the reasoning behind removing the Erase articles since the Erase button works and is a preferred use case for those that have access to the router WEB UI. Something I've always used and prefer using over the reset button. Also the erase button triggers any connected RBS to do a FR as well. I've pushed back to see if they can bring those articles back as that's still a valid path for use by users. Will see. đ
Mikey94025 wrote:
FURRYe38 wrote:
NOTE: If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files. Use the ERASE button on the routers web page to factory reset the router:
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
Nit - This KB link is broken and leads back to the Netgear Support home page. I couldn't find anything about an Erase button.