NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Jun 03, 2024Guru - Experienced User
New - RBE970 / RBE971 Firmware Version 9.12.3.3 Released
New Features: 06/03/2024
Adds support for SG region
Adds FW anti rollback for SG region
Enhancements:
WiFi and backhaul stability improvements
System stability improvements
Topology...
ZeroSeek
Jun 06, 2024Aspirant
I've followed this manual update because I kept getting Wifi drops. The updates were succesfull, however my RBE970 sattelite seems to be stuck in 2.4 GHZ now and I don't know how to fix it. The satus says "good". I tried resetting it but it keeps staying on 2.4 GHZ. Router and Satellite are only 5-10 meters apart.
- FURRYe38Jun 06, 2024Guru - Experienced User
Does this appear on the RBR and RBS web pages?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Wait about 10 minutes then check the RBS.
- ZeroSeekJun 06, 2024Aspirant
Thankyou! This fixed it, much appreciated!! Satellite connetion finally says: "5GHz + 6GHz".
- FURRYe38Jun 06, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
ZeroSeek wrote:
Thankyou! This fixed it, much appreciated!! Satellite connetion finally says: "5GHz + 6GHz".