New - RBE970 / RBE971 Firmware Version 9.12.4.16 Released (for NA Region Only)!

@cooldilly , since I purchased my RBE 971/970 mesh system this past April, I’ve run an unknown very large number of Orbi App speed tests. For comparison, what is your ISP internet plan? Mine is ATT 5Gb Symmetrical up/down. 90% of Orbi App speed test results (which uses an internal Ookla Speedtest architecture) that I’ve made since April: (all tests made up until last week after the latest Orbi firmware update helped, but hasn’t totally corrected the “incorrectly displayed” Upload Speed result issue) were: Down 4700-5100, Up 900-1100. Randomly, the other 10% of time (I never determined the “pattern/cause”), Orbi App speed test results were: Down 4700-5100, Up 4400-4900.

Note, after the firmware update last week, I also made changes to several other options in my Router and my IPhone 15 Pro Max that many of us on this Community had used as work-arounds to “stabilize” our mesh system connections. So currently, I’m getting the symmetrical Up/down results 95-ish% of time and “incorrectly displayed” Up-load results only 5% of the tests (basically, the %’s are now reversed).

My network architecture has my internet connection (via fiber to the home) coming into the house and through an ATT Gateway. The ATT Gateway, via an ATT SmartHome App for my iPhone 15 Pro Max offers an internal (Gateway) Speedtest using an Ookla Speedtest plan (identical to our Orbi App and RBE971 Router set-up).

Every time I ran the above Orbi App internal Ookla Speedtest and obtained either the 90% or 10% speed results provided above, I also launched the ATT Gateway Ookla Speedtest as well. Since April, 100% of the time, speed test results through the Gateway are: Down 4700-5300, Up 4600-4900.

So the 100% ATT speed test results above are from my Gateway to some unknown test site negotiated by ATT who pays Ookla for internal Speedtest capability.

Let me continue with my home’s network architecture and the corresponding Speed test results so I can make my point about “incorrectly displayed” Upload speeds.

Behind the Gateway is my Netgear Orbi 971 router. The Orbi-App/NG-Router speed test results in the 1st paragraph (the 90%/10% results) above are from my Router, through the ATT Gateway to some Ookla test site negotiated by Netgear who pays Ookla $’s/router/year (that’s Ookla’s standard commercial arrangement) for our Router’s speed testing capability.

So we now have speed test results from Gateway out to internet, and speed test results from Orbi Router through Gateway out to internet.

Let’s now look at speed tests from a device (I.e. my iPhone 15 Pro max) to the Orbi Router through the Gateway out to the internet. Since my iPhone is not “wired”, but instead has a “wireless” WiFi 6E connection to the router, I will not get full 5Gb speeds. I should however get close to max speeds for wifi 6E connectivity (less some reduction for house construction materials, “normal” WiFi band interference, moon phase, etc.) But, I do have an Ookka Speedtest App I can use on my phone so we will have all speed tests made by the same testing company (Ookka).

Unlike the ATT and Orbi speed tests where we don’t know the testing location, with the Ookla Speedtest app, one can select a test site. I use a local location shown as an option in the Ookla app that’s 4-miles from my home. 100% of the time since April, speed test results have been: Down 1000-1300, Up 900-1300.

So after all these speed tests, but more importantly, with one simple question from a very helpful NG Community member ( FURRYe38 who asked me if I was physically experiencing slow Upload Speeds) I realized the following: 1) I was not physically experiencing slow Upload speeds; 2) from the Gateway, speeds were always maxed out and symmetrical; 3) from my iPhone and desktop, speeds were always maxed out and symmetrical; and 4) even at its worst, speeds made by the Internal Orbi router were 10% of the time maxed out and symmetrical.

That only left the 90% “Slow Upload speed tests”. To me, it implied something in the Orbi, or at Ookla was stopping the upload speed displayed results before the test actually completed.

Now, let me ask you, are you experiencing slow Upload’s? Can you test your ISP speeds not using the Orbi tester? Do you have a Speedtest App on a mobile-phone/computer that can help you determine if you really are having slow upload speeds?

Also, I’m located in the US, if you’re not, you might not have a firmware update available yet that could display Orbi Upload speeds correctly at least 90% of the time?

my plan is 1gb d/ u on version fios. I have tested my speeds using fast.com and google fi speed tests and both are getting very low upload speeds while download speeds were not impacted at all. If I downgrade to previous firmware upload speeds become normal again