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Forum Discussion
New - RBE970 / RBE971 Firmware Version 9.12.5.3 (All Regions!)
Enhancements: 12/26/2024
Improved 2.4 GHz WiFi connectivity.
Bug Fixes:
Fixed an issue where the 2.4 GHz channel did not change when using channels 9-13.
Fixed various minor bugs.
S...
Another NA only? It would be nice if the rest of us could try some of the fixes from the last one.
It appears this update is now available for everyone:
https://kb.netgear.com/000066513/RBE970-RBE971-Firmware-Version-9-12-5-3
It isn’t showing as available in the admin interface, will update manuallly later today.
- Anyone experiencing increased reboots on this new fw? I’ve had 5 random reboots on sat and router in the last 24 hours since loading. I’ve done all the usual troubleshooting above etc.
This combined with the other ongoing latency issues ( working on with ng) - gotta say, it’s frustrating on a £1500 system.Not seeing that at all on my installs. What does your install look like? Anything unusual about it?
Factory reset and setup from scratch been performed since update?
How was the system updated? Auto update or manually?
Does the RBR and RBS show front LEDs when this happens?
Is IPv6, Armor, SPC or Traffic Meter enabled?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Which ISP are you with?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️?What channel configurations are currently set on the router?
Does this happen with the RBS turned OFF?
Kappo_84 wrote:
Anyone experiencing increased reboots on this new fw? I’ve had 5 random reboots on sat and router in the last 24 hours since loading. I’ve done all the usual troubleshooting above etc.
This combined with the other ongoing latency issues ( working on with ng) - gotta say, it’s frustrating on a £1500 system.
Kappo_84 wrote:
Anyone experiencing increased reboots on this new fw? I’ve had 5 random reboots on sat and router in the last 24 hours since loading.I have not noticed any since updating the firmware, but that does not necessarily mean there have not been any. (Oh how I wish the logging function was more capable.)
Kappo_84 wrote:
This combined with the other ongoing latency issues ( working on with ng) - gotta say, it’s frustrating on a £1500 system.Amen. So far the only suggestion I have had from support has been to try different channels. I have fewer dropped wifi connections after the update (and channel adjustment) but they are still happening.
Updated manually and factory reset and just had another reboot on the router. Wifi went down and checked the unit and it was flashing white (which I believe signifies it's rebooting). Satellite had the pink light denoting loss of connection (which you'd expect as the router went offline).
Is IPv6, Armor, SPC or Traffic Meter enabled?
No
Using CAT8 STP with some CAT7 STP on some devices.
I've seeon the orbi reddit thread theres a post on pixel 9 devices causing reboots (apparently was a bug on the 770 series but might also affect 970). I've turned that completely off for now and will see if that also helps. I'll also provide updates on the existing ng support ticket which has been open over 3 months now as well.
