orbi 770 connections issues + a strange ssid

nadrux
Tutor
Dec 28, 2024
hello thank you all for your answers, sorry for the mistakes in the following message i didnt use gpt this time.
i can give you the software version if you can explain me
v10.5.13.1.

but sadly i had to return it for the 30 day delay to return it.

i know about the ssid. but for the price it bother me that something like that happen and all i can find about is that netgear is aware of this but maybe there will be an update, i can't rely on a "maybe" and i find topic about it from a year ago so... i dont know about the mac thing im not qualified but i hate that we can see it with the ssid, and i had multiple wifi problem like video buffering connexion issue, its just too much. didnt had that with the other model i would have kept it if it was still updated and with the iot ssid thing. what do you guys think i should do now ? get another one ? go back to an older model ? ( if you can help me one that still is updated and has iot ssid)
- FURRYe38
  Guru - Experienced User
  Dec 28, 2024
  Up to you to keep or return the system.
  
  The BE series is still under some development with new WiFi 7 tech thats still being developed and hasn't really been finalized. So up to users what they want and need. We can only help troubleshoot and help users out were problems arise. The shown SSID doesn't effect anything and doesn't bother operation of the system. Just a visual that I would agree should be hidden. I'm sure at some point, it maybe. it's only a minor inconvenience. NG doesn't give information on when changes will be put in place. Just comes, if and when it does.
  
  If you feel you can try another system, give the Orbi 850 or 960 series a try. Those have hidden BH SSID and work well. My 960 is online currently and working great.
  - nadrux
    Tutor
    Dec 28, 2024
    thank you very much for your answer, those model were released in 2020 is there is a chance they are still updated ? because they are expensive too... and i don't want something that wont be updated 😕 or maybe it's not the same thing like phone when you need the last update and it can be "bad" if you have an old model that doesnt have support anymore. (very sorry for my english aha).
    
    what do you suggest me to do im very lost... there is a lot of different model like the 860 why it was realsed in 2023 ? its like the same that 850 ? my parents have the 750 never had issues but it was out in 2020 so 4 year...
    thank you

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orbi 770 connections issues + a strange ssid